Privacy Policy

A. Website Visitor Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, the pages you visit, time and date of your visit, and referring URLs. This information is collected through standard server logs and analytics tools (such as Google Analytics) and is used solely to understand how our website is being used and to improve its performance.

B. Contact & Inquiry Information

When you submit a contact form, request a proposal, or reach out to us via email or phone, we collect the information you voluntarily provide — including your name, business email address, phone number, company name, and the nature of your inquiry. This data is used exclusively to respond to your request and initiate a business relationship.

C. Client Business Data

As a business process management and outsourcing company, we may process business data on behalf of our clients as part of delivering our contracted services. This may include financial records, legal documents, HR data, operational data, and other business information entrusted to us under a formal service agreement. All such data is treated as strictly confidential and is governed by individual client contracts and applicable data protection regulations.

We use the information we collect strictly for the following legitimate business purposes: • To respond to your inquiries, proposals, and consultation requests • To deliver, manage, and improve the business services we provide to our clients • To communicate with existing and prospective clients about our services, updates, and relevant industry insights • To analyze website usage patterns to improve our digital presence and user experience • To comply with applicable legal and regulatory obligations in India and internationally • To protect the integrity, security, and continuity of our operations and our clients' data We will never use your information for unsolicited marketing to third parties, nor will we sell or rent your data under any circumstances.

Precision Ops Solutions LLP operates as a trusted backend partner to enterprises across multiple industries. All client-related business data — including but not limited to financial records, compliance documents, HR information, mortgage files, and legal records — is treated with the highest level of confidentiality. • All client engagements are governed by a formal Non-Disclosure Agreement (NDA) and/or service contract that clearly defines data ownership, processing scope, and security obligations. • Client data is accessed only by authorized personnel who require it to perform the contracted services. • We do not cross-share data between clients, and each client's data environment is kept strictly isolated. • Client data is retained only for the duration of the contract and disposed of securely upon termination, as agreed in the service agreement.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. The types of cookies we use include: • Essential Cookies: Required for the website to function correctly. These cannot be disabled. • Analytics Cookies: Used to collect anonymized data about how visitors interact with our website (e.g., Google Analytics). This helps us understand which pages are most useful. You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of specific parts of our website. By continuing to use our website, you consent to our use of cookies in line with this policy.

We do not sell, trade, or rent your personal information or client data to any third parties. We may share information only in the following strictly limited circumstances: • Trusted Service Providers: We work with a limited number of vetted technology and infrastructure vendors (e.g., cloud hosting, email services) who may have incidental access to data solely in the course of providing their services. All such vendors are bound by strict confidentiality and data processing agreements. • Legal Obligations: We may disclose information if required to do so by law, court order, or a competent governmental authority in India or any other applicable jurisdiction. • Business Protection: To protect the legitimate rights, property, or safety of Precision Ops Solutions LLP, our clients, our employees, or the public, where required or permitted by law. We will always strive to notify affected clients in advance of any such disclosure where legally permissible.

We take data security extremely seriously, given the sensitive nature of the business data we manage. Our security measures include: • SSL/TLS Encryption: All data transmitted through our website and service portals is encrypted using industry-standard HTTPS protocols. • Access Controls: Access to client data is strictly role-based. Only personnel with a documented need to access specific data for service delivery purposes are granted access. • Secure Environments: Client data pipelines operate in isolated, secure environments, segregated from other client and internal systems. • Regular Reviews: We regularly review and update our data security practices, policies, and technology infrastructure to respond to evolving threats. • ISO 27001 Alignment: Our internal security framework is aligned with ISO 27001 information security management principles. While we implement robust safeguards, no system is 100% immune to threats. In the event of a data breach affecting your information, we are committed to notifying affected parties promptly and in accordance with applicable laws.

We retain personal information and client business data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law or contract. • Website inquiry data is retained for a reasonable period to follow up on business inquiries, typically no longer than 24 months from the last interaction. • Client business data is retained strictly for the duration of the active service contract, after which it is securely deleted or returned to the client as stipulated in the contract. • Financial and legal records may be retained for longer periods as required by Indian accounting and regulatory standards. Upon the expiry of the applicable retention period, data is permanently and securely destroyed.

We respect your right to control your personal information. Depending on your location and applicable law, you may have the right to: • Access: Request a copy of the personal information we hold about you. • Correction: Request that we correct any inaccurate or incomplete personal data. • Deletion: Request that we delete your personal data, subject to any legal or contractual retention obligations. • Objection: Object to the processing of your personal data for specific purposes. • Withdraw Consent: Withdraw your consent for data processing at any time (where processing is based on consent). To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We will respond to all legitimate requests within 30 days.

Our website may contain links to external websites or resources for your convenience. Precision Ops Solutions LLP has no control over the content, privacy practices, or policies of third-party websites. We are not responsible for the privacy practices of any third-party site you visit. We encourage you to read the privacy policy of every website you visit.

We may update this Privacy Policy periodically to reflect changes in our business practices, service offerings, or applicable legal requirements. When we make material changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us: Precision Ops Solutions LLP Email: Operations@precisionopssolution.com Phone: +91 9552169422 Address: Ganeshpet, Nagpur, Maharashtra, 440018 We are committed to addressing your privacy concerns promptly, professionally, and with full transparency.